Shipping & Returns
Shipping is free for all orders in the United States.
We ship through the USPS on Tuesdays and Fridays. Orders placed on Friday will be shipped on Tuesday.
You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees that we incur from the Post Office.
We are not responsible for packages once they have been delivered to your mailbox or left at your address. Please make sure you are shipping to a secure location.
All orders will be shipped with tracking . The tracking number will be emailed to you when your order is shipped. You can track your packages at www.usps.com.
We sell quality products at reasonable prices and strive to give our customers 100% satisfaction. If you are not completely satisfied with your purchase and wish to return it, please contact us for a RETURN AUTHORIZATION FORM.
- All returns must be received in their original condition within 14 days of delivery. Please include original receipt in your shipment.
- For defective item claims: contact us within 3 days of delivery date.
- Items CANNOT be worn, washed, damaged, or altered. Items must be odorless (no smoke/ body odor/ perfume/animal hair/scent) and stain free with original tags attached.
- Tights/ leggings/ socks/ bathing suits/ jewelry/scarves/ belts/hair accessories or SALE items will NOT be accepted as a return. All sales of these items are FINAL
- Shoe returns: Shoes must be shipped back in the original shoe box. The shoe box needs to be placed in another box to avoid damage from shipping. Damaged shoes or boxes will not be accepted.
- Items must arrive with all additional packaging (shoe boxes, or shoe bags). No tape or writing on additional packaging.
- We cannot provide exchanges (or holds), due to limited inventory.
- If you would like a different size or color, we suggest ordering the new item and returning the original item. A refund/store credit for the original item will be issued depending on the postmarked date of the returned item (excludes Final Sale items).
- All items are inspected according to the condition in which they were shipped. We reserve the right to refuse returns or make partial returns of an item based on its condition
- We do not offer free returns at this time. Customers are responsible for return shipping costs.
- We are not responsible for return shipping or lost returns. We recommend purchasing tracking when returning an item and keeping shipping receipts for your records.
- Items purchased online cannot be returned to either store location or any event booth. Online purchases must be returned through the website. Please send returns to:
- We hold unacceptable returns for 30 days. After 30 days, the items will be donated to charity.